Terms and Conditions

These Terms and Conditions describe the rules that apply when you use Slots Hopper. We set out how we and our players interact on the site, including account duties, eligibility, promotions, payments and how disputes are handled. By registering or using our services you agree to follow these terms and any additional rules that appear on the site or in specific promotions.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that takes place under your account. Keep your password secure and do not share logins. If you suspect unauthorised access, contact support immediately at [email protected]. We may suspend or close accounts that are used fraudulently, for bonus abuse, or in breach of these terms.

Eligibility requirements

To open an account you must meet the minimum age requirement of 18 or be older where local law requires a higher age. One account per person, household and, where applicable, device is permitted. We may restrict registrations from certain countries; the available country list is shown during sign-up. We also require identity verification before processing larger withdrawals or changing payment details.

Acceptable platform use

Use our services lawfully and in good faith. Prohibited activity includes collusion, use of bots or scripts, multiple accounts to gain an advantage, and attempts to circumvent geographic or payment restrictions by using VPNs or proxy servers. We reserve the right to investigate suspicious behaviour and to take action such as withholding pending funds, requesting documents, or closing accounts where necessary.

Responsible use

Players may set deposit limits, time-outs and self-exclusion where these tools are available in the account area. If you need help with responsible gambling options, contact support and we will assist.

General bonus and promotion rules

All bonuses and promotions are subject to separate terms that appear on the promotion pages. Unless otherwise stated, bonus funds carry wagering requirements and game contribution rules. Some offers use a 45x wagering requirement on bonus amounts. Sports freebets may carry specific restrictions - for example, limits on maximum odds - and free spins and crypto offers may be governed by different rules. Always read the full terms for each promotion before opting in.

Deposits and withdrawals

Available payment methods and limits vary by country and are shown in the cashier. We require that withdrawals are made to the same method used for deposits where feasible. The minimum withdrawal is $25. Withdrawals may require identity and payment verification before processing. Processing times depend on the chosen method - crypto is often faster while some card or bank methods can take longer. Network or intermediary fees may apply and are not always charged by us.

Dispute resolution

If you have a dispute, contact our support team at [email protected] with full details and any supporting material. We aim to respond promptly and to resolve issues through our internal procedures. If a matter cannot be resolved internally, we will explain available options for escalation in line with our complaint handling process.

Updates to these terms

We may update these Terms and Conditions from time to time. Material changes will be posted on the site and, where appropriate, notified to you. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. Check this page regularly to stay informed.