Responsible Gambling at Slots Hopper Casino

At Slots Hopper we take responsible gambling seriously. Our goal is to make sure play stays safe and under control for every player in Canada. We provide clear tools and support so you can manage your activity, spot risky behaviour early, and get help when needed.

Player protection principles

We promote safe play through transparency, practical limits and prompt support. We expect players to set sensible boundaries and to use the controls available in their account. We also review accounts for signs of risky behaviour and will take action to protect players when necessary.

Activity-control tools

Players can access a range of controls from their account area or by contacting support via live chat or email. The exact options available may vary by region and account status.

Deposit limits

Set daily, weekly or monthly deposit caps to keep spending within your budget. Limits are adjustable, but increases may require a waiting period and identity verification to protect your account.

Loss and wager limits

Limit the amount you can lose or wager over a set period. These limits help manage risk and can be applied to the whole account or specific products where available.

Time limits and session reminders

Use session timers or reality checks to remind yourself to take breaks. You can also set short account time-outs when you need an immediate pause from play.

Self-exclusion

If you need a longer break, you can use temporary or permanent self-exclusion. Self-exclusion prevents access to your account and any promotional materials for the agreed period. To request self-exclusion or to close an account, contact our support team via the in-site live chat or email found in your account.

Signs of problematic behaviour

• Finding it hard to stop playing or increasing stakes to chase losses
• Neglecting work, family or other commitments because of play
• Borrowing money or using funds meant for essentials to gamble
• Hiding activity or lying about time and money spent
• Feeling anxious, depressed or restless about gambling

Tips for maintaining control

• Set deposit and loss limits before you start playing
• Use session reminders and take regular breaks
• Only gamble with money you can afford to lose
• Avoid gambling when stressed, tired or under the influence
• Talk to a trusted friend or family member if you notice worrying patterns

Professional help and support

If gambling is causing you concern, please seek professional help from local support services or your healthcare provider. For account-related adjustments - including limits, time-outs or self-exclusion - contact our support team via live chat or the email option in your account. We are here to assist with account controls and to point you towards appropriate local resources.