Contact Us
We’re here to help with questions, account-related issues, technical concerns or general feedback. Our support team can assist with registration and KYC queries, payment checks, or troubleshooting. Reach out any time by live chat for quick help, or send a message to our email for detailed requests. We aim to respond promptly and guide you through any account or gameplay matter.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +1 647 238 4197 |
| Working hours | 24/7 |
Use live chat for immediate help or email [email protected] for account-related questions and [email protected] for general enquiries. Affiliates can contact [email protected]. Phone support is available on the number below and working hours are shown in the table. We aim to resolve most queries quickly.
Email assistance
Email is the preferred way to reach us for detailed requests, account issues, or any situation that requires documents or explanations. Please send your message to [email protected] with a clear subject line, up-to-date contact details and any relevant attachments. Complete information helps our team process requests faster and prevents unnecessary delays.
Send us a message
Response Time
Most inquiries are answered within one business day. Simple questions and account requests are usually handled quickly, while more complex issues, such as payment checks or KYC reviews, may take longer depending on their nature and any documents required and verification steps. For urgent matters, use live chat for the fastest response.
Feedback
Have feedback or ideas to improve the site? Please share them - we read every message and use submissions to improve the service and user experience. Send suggestions to [email protected] or use the feedback form in your account. Your input helps us refine navigation, promotions and game selection for Canadian players.